Wednesday, September 9, 2009

Extended Warranty

I have had some interesting conversations with the sales associates at both FutureShop and BestBuy of late.

It is clear that they have been "coached" to try and sell the PSP (or whatever they want to call it!) - when they get the response that you are in no-way interested it is quite funny the way that they back off and don't even try.

Sometimes you get a little push-back and the associate will try to explain the plan but this is often accompanied by a distinct air of resignation that they are wasting their breath.

Remember, this is where the "Box Stores" make their money - let it be at the expense of those that do not read this bog!

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1 comment:

Anonymous said...

Seems like it is not the only thing they "coach"

"Microsoft teaches anti-Linux at Best Buy" - ZDNet

"Microsoft's training materials teach Best Buy employees how to trash Linux"
http://www.engadget.com/2009/09/08/microsofts-training-materials-teach-best-buy-employees-how-to-t/