Wednesday, April 11, 2012

Rogers Account


It seems that Rogers are admitting that they have had some synchronization issues with their mail systems. The email shown here is evidence of this:


There were in fact 15 messages in the "Synched Messages" folder - these originated over the last 6 months. None of the messages were important. The account that this referred to had been synchronized with a Blackberry smartphone (not and iPhone or Android device as suggested in the email). The account was a POP configuration not IMAP - there have been synchronization issues other than this reported by Rogers.

The other synchronization issues related to the migration of the Rogers email to a corporate Microsoft Exchange server - changing the Blackberry from BIS to BES. The synchronization issues related to duplicate messages and missing or switched calendars when syncing with Outlook and the Blackberry.

It was good for Rogers to let me know - however late!

Fergus, Ontario - rogers account getting duplicate emails- 7 May 2012

1 comment:

Toronto said...

receiving duplicate emails for rogers account